Tesla introduces a self-diagnostic tool for quick service requests via its app.

Tesla has updated its smartphone app with a self-diagnosis capability that will assist users in determining whether their vehicle need maintenance. The new function is probably going to make service requests for owners easier, and it might also lead to a more streamlined service experience, something the manufacturer has admittedly had trouble with.

The majority of drivers can recognise when something is wrong with their automobile, but occasionally it can be challenging to determine whether or not it needs maintenance. The new Self-Diagnostics feature essentially eliminates the need for guesswork by telling owners if their car needs servicing from one of Tesla's Service Centers or not.

If the Self-Diagnostics function detects a problem, owners of the updated app will also be able to attach images of the problem.

He said that scheduling a service for a particular category starts the diagnostic process, which tells you if a defect is present and whether a service is necessary. The feature is probably going to enhance owners' entire service experience. 

Tesla acknowledged that its customer service was lacking and has since made great efforts to address the issue, promising to open a new service facility every week in 2021. 

 A quick judgement of whether a car requires service will not only enable Tesla's SMART Program-trained service technicians to prepare and solve a problem in less 

time, but it will also keep vehicles that are in perfect working order out of the service queue.

Owners will save a lot of money and time thanks to the new self-diagnostic feature, and professionals' jobs will probably become much simpler as a result. Since the app has previously identified potential problems with the car, it eliminates a step in the process and allows professionals to get ready for the repair while the vehicle is being transported to the service centre. This represents a significant advancement for Tesla's service division and could enable it to achieve a goal that CEO Elon Musk had set of fixing two-thirds of vehicle issues in the same day.