J.D. Power's 2022 Initial Quality Study shows a small improvement in Tesla's construction quality.
Tuesday, June 28, 2022 | Chimniii Desk
Today saw the publication of J.D. Power's annual United States Initial Quality Survey, which demonstrated that Tesla's construction quality score had increased over the previous year. Due to supply chain issues, however, build quality generally declined this year; only nine out of the 33 ranking companies saw an improvement in build quality from last year.
According to J.D. Power, the 2022 new car build quality ratings were the lowest ever recorded in the survey's 36-year history. Car difficulties reached a record high in the 36-year history of this benchmark study due to the pandemic's effects on supply chains, record-high vehicle pricing, and employee relocations. The number of issues per 100 vehicles increased by 11%, rising by 18 points from the previous year, to reach an industry average of 180 issues per 100 vehicles.
The infotainment systems are the most problematic area, deterioration extends beyond launch vehicles, BEVs and PHEVs have more issues than other vehicles, and driver assistance issues have increased from the previous year, according to J.D. Power. Mass-market vehicles also experience fewer problems than premium vehicles.
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According to David Amodeo, director of global automotive at J.D. Power, "supply chain disruption, particularly the shortage of microchips, has forced manufacturers to seek alternate strategies to get new vehicles into purchasers' and lessees' hands." "In rare circumstances, new cars are delivered without certain characteristics in place. For their pleasure, communication about the availability of certain functions has changed, as well as when such services will be restored.
TESLA
According to J.D. Power, Tesla was finally included for the first time with a score of 226 PP100: "Tesla Motors is included in the industry calculation for the first time. Tesla automobiles are still not eligible for rewards, though, as Tesla Motors does not give J.D. Power access to owner information in the jurisdictions where that permission is required by law.
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Tesla received a score of 226 on the evaluation, which would tie Mitsubishi for the bottom six spots on the list. It would surpass Polestar, which earned an incredible 328 problems per 100 vehicles, easily the highest on the list and ahead of Volkswagen, Audi, Maserati, Volvo, and Chrysler. For many years, Tesla's build quality was a concern, but things have changed. However, this year's survey indicates that there is still a lot of opportunity for improvement.
The final two positions in the top five were filled by Buick, Dodge, Chevrolet, Genesis, and Kia, with scores of 139, 143, 147, and 156, respectively. In terms of overall and mass market brands, Buck came out on top; in terms of premium brands, Genesis came out on top.
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